Payment & Shipping

We use the Paypal system.
You can make payments safely with various kinds of credit cards.

Your item will be shipped by EMS.
(Insured, Trackable, Including handling cost).

◆Shipping & handling charge.
　FREE SHIPPING to anywhere in the world

◆Lead time.
It takes 1 to 2 weeks for delivery. We will ship Shakuhachi within 5 business days after your payment is confirmed.

◆Packing.
Your item will be packaged carefully to be delivered to our customers.

◆Tracking.
You can track your order with a tracking number. We will e-mail you the tracking number after your order is shipped.

◆Insurance.
Insurance is included just in case of unexpected incidents.

◆Shipping record:(2011: 5/1‐5/31)

Import duties, taxes and VAT and charges and Parcel Force Fee are not included in the item price or shipping charges.These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.

Initial defection.
We will replace items with initial defection, and please contact us within 7 days of receipt.
If you've used the item, we may not guarantee the free replacement to the damage.

◆Return policy
Restrictions of returned goods and exchange

1 Please offer within seven days to us after receiving packing, if you want to return the goods.
2 We refuse the returned goods of the used item.
3 We refuse return of an item without the selling condition.
4 You have to pay all costs required for returned goods.
5 We will not repay shipping charges and handling charge.
6 We will deduct a remittance charge from refund.
7 We will repay, after receiving returned goods.
8 We will repay by Japanese yen balance, when payment of you is except the Japanese yen.
9 The rate applied to refund is an international rate of refund that day.

When goods are exchanged
1) Shipping fee (From You, To Us) Please pay.
2) Shipping fee (From Us, To You) Please pay.
3) Even if the difference arises, we cannot repay the difference.
4) When returning the item sent by free shipping., we bill to you shipping charges.
5) When returning the item sent by discount shipping., we bill to you difference of shipping charges.
6) Please be sure to write it to an invoice as "returned goods".
If a customs duty is required of us from a Japanese customhouse, We will not receive packing.
The packing will be returned to you.